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ECONAR® GeoSource® Geothermal Heat Pumps
Warranty Information

GeoSource® 2000, DualTEK, Vara, Vara 2 Plus, Invision3 and Ultra Heat Pumps

USA and Canada

Residential and Limited Commercial Warranty**

 

Residential Applications Only:

All Parts-2 Years

Years 1 and 2, ECONAR Energy Systems Corp. will provide a free replacement part upon prepaid return of all defective parts, F.O.B. Appleton, MN for any part which fails to function properly due to defective material, or workmanship.  * During this period, ECONAR will cover cost of labor for the replacement of parts found to be defective: not to exceed ECONAR’s published Labor Rate Schedule.

Refrigeration Components-5 Years

Years 3 through 5, ECONAR will provide a free relacement part upon prepaid return of defective parts, F.O.B. Appleton, MN for any compressor, or refrigeration components (parts only***) which fails to function properly due to defective material or workmanship.

Heat Exchangers-Lifetime

ECONAR will provide a free replacement internal heat exchanger (i.e. water to refrigerant, refrigerant to air) upon prepaid return of defective part F.O.B. Appleton, MN (parts only) for the lifetime of the heat pump.

 

Commercial Applications Only:

All Parts-1 Year

**First year, ECONAR will provide a free replacement upon prepaid return of all defective parts, F.O.B. Appleton, MN for any part which fails to function properly due to defective material or workmanship. During this period, ECONAR will cover the cost of labor for the replacement of parts found to be defective; not to exceed ECONAR’s published Labor Schedule.

Refrigeration Components-5 Years

Years 2 through 5, ECONAR will provide a free replacement part upon prepaid return F.O.B. Appleton, MN for any compressor, or refrigerant component (parts only) which fails to function properly due to defective material, or workmanship.

 

All Applications:

Limitations:

  • Begins the date of original purchase as recorded by ECONAR with the return of the warranty registration card. (If warranty card is not submitted, warranty begins the date of original manufacture based on serial number).
  • Applies to original installation and normal use of the heat pump only and does not include any other component of a system as a whole.
  • All ECONAR labeled and manufactured accessories carry a 2 year part warranty for residential duty and 1 year for commerical duty. All other accessories carry the manufacturers warranty only. Labor is excluded on all accessories.
  • Service must be performed by an ECONAR authorized service person.
  • Replacement parts shall be warranted for 90 days.  After the 90 days, the parts will be covered by the remaining warranty of the unit.
  • Under no circumstances will ECONAR be liable for incidental, or consequential expenses, losses or damages.

Owners Responsibilities:

  • Return warranty card to activate warranty coverage. See form #90-0147
  • Provide normal care and maintenance.
  • Make products accessible for service.

Warranty is Void if:

  • Data label is defaced, or removed.
  • Product has defect, or damage due to product alterations, connection to an improper electric supply, shipping and handling, accident, fire, flood, lightning, act of God, or other conditions beyond the control of ECONAR.
  • Products are not installed in accordance with ECONAR instructions and specifications.
  • Products which have defects, or insufficient performance as a result of insufficient or incorrect installations, poor water supply, design, or the improper application of products.  (This would include a freeze rupture)
  • Products are installed, or operate in a corrosive environment causing deterioration of metal parts.

Warranty Performance:

  • The installing contractor will provide the warranty service for the owner. If the installing contractor is not available, contact:  ECONAR Energy Systems, Corporation Customer Support at: 33 West Veum, Appleton, MN 56208 or call toll free 1-800-4-ECONAR.

*Determination of the defect is the sole discretion of ECONAR Energy Systems, Corp.

**Limited Commercial Warranty covers all non-residential applications.

***Energy Star rated products include parts and labor.

This warranty supersedes any and all previously written or implied warranty documentation

©ECONAR Energy Systems Corporation 12/2003

   

©2005 ECONAR Energy Systems Corporation • DisclaimerPrivacy Policy • 1-800-4-ECONAR

ECONAR GeoSource Geothermal Heat Pumps